Operations and performance management is an area of management concerned with the process of transforming inputs (e.g., raw material, labor, energy, technology, information) into usable goods and service through sustainable processes (e.g. planning, design, execution, control). With a good operation and performance management, competitive cost, time, quality, productivity, and flexibility in delivering goods and services can be achievable.
Since operations and performance management becomes one of the core function in organization, this group is dedicated to perform academic activities in operations and performance management; research and service activities by integrating operations strategy, supply chain management, quality management, technology and information system, and performance management area to meet the needs of the value creation. It covers topics such as product strategy, supplier management, innovation and product development, process design, customer relationship management, green supply chain, logistics, technology adoption, managing information system, quality control, performance measurement, etc. Further, through this integration, we expect to contribute in a comprehensive way particularly for academics, organizations, and society.